Flowshot.ai collects data on visitors to ensure a smooth and user-friendly experience. In the interest of privacy, we anonymise and minimise the amount of data collection wherever possible.
To streamline user account management, we use Google Sign-In. To protect your privacy, we only request and make use of the public versions of each social profile and/or the minimum permissions required for our applications to function correctly. This includes your name, profile photo, and email address. All users will have an anonymized string created from your email address for account management and to prevent account fraud.
We use an open source, minimal version of Google Analytics to track basic metrics such as page views. We avoid collecting unique identifiers such as IP addresses and anonymise your data as much as possible. For hosting, we use Vultr and Cloudflare.
Your data can be modified or deleted on request via email.
We have appropriate, state-of-the-art security measures in place to protect your information from loss, misuse and alteration. For example, our security guidelines and data protection declarations are regularly reviewed and improved where necessary. Furthermore, only authorized employees have access to personal data. Although we cannot guarantee or warrant that data will never be lost, misused or altered, we do everything in our power to prevent this.
Please remember that data transmission over the Internet is never completely secure. We cannot guarantee the security of data entered on our website during transmission via the Internet. You do this at your own risk.
Our website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the website operator. You can recognize an encrypted connection by the fact that the address line of your browser changes from 'http://' to 'https://' and by the lock symbol in your browser line. If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
Personal data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more specific factors such as a name, an identification number, location data or an online identifier.
Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
When you visit our website for informational purposes only, without providing personal data via registration or in any other way, only the internet connection data that your browser transmits to our server will be processed. This information contains personal data only to a limited extent. The processed data includes information on:
This information is processed in order to enable you to use our website (e.g. by adapting our website to the needs of your device) as well as to generate comprehensive demographic data to create anonymous statistics on the use of our website. This data is not merged with other data sources.
The legal basis for this data processing is Art. 6 (1) sent. 1 lit. b GDPR, as we need the automatically-collected data for the effective provision of our website, and Art. 6 (1) sent. 1 lit. f GDPR, as the storage serves our legitimate interest in ensuring the stability and security of the website.
For further information on the collection of personal data during your visit to our website, please refer to the section 'Cookies' (see F).
The automatically collected personal data is stored for 3 months and then deleted, unless longer storage is required or justified by law.
We offer additional tools or services on our website (e.g. contacting us, newsletter). When you use these tools or services, we ask you for personal data such as your name, contact details including email address, company name and position and, if necessary, other personal information. Correspondingly, required information is always marked as mandatory fields. Without this information, we may not be able to provide you with the requested service or answer any queries you may have. In the following, we provide you with an overview of the related processing procedures and legal basis.
If you contact us – e.g. via contact form or email – your personal data will be stored and processed by us. These are your name, contact data including your email address, company name, position, as well as any other information you have provided. These data are stored and used exclusively for the purpose of answering your request or for contacting you and the associated technical administration and are not passed on to third parties without your consent.
The legal basis for this data processing is Art. 6 (1) sent. 1 lit. b GDPR, if it is carried out to fulfil a contract or pre-contractual measures, as well as Art. 6 (1) sent. 1 lit. f GDPR, as the processing of these requests is in the interest of both parties.
Your personal data will be deleted immediately after completion of the enquiry. Storage obligations remain unaffected. Legal storage obligations or the requirement to process your personal data for legal claims purposes can lead to us storing your personal data for a longer period of time.
To use some of the features on this website, you need to create a user account. Within the scope of this registration, we process the following mandatory data provided by you:
Furthermore, we store the voluntary data provided by you for the time of your use of the customer area, unless you delete them first. You can manage and change all data in the protected customer area.
The legal basis for this data processing is Art. 6 (1) sent. 1 lit. b GDPR because it serves the effective provision of the customer area and the management of your user account.
If you use the customer area, your data can be made available to other registered customers in accordance with the contractual performance. Non-registered members will not receive any information about you.
You can delete your user account from within the customer area or via email. If you decide to delete your user account, all your account data, including all communication data, will be deleted. The unique user name that you chose when you registered will be available to other users after deletion.
Unless exceptions within the services listed below apply, your personal data will be stored until you delete it or your user account as a whole. After deletion of your account, your personal data will be deleted. Legal storage obligations or the requirement to process your personal data for legal claims purposes due to misconduct in the use of services or payment problems can lead to us storing your personal data for a longer period of time.
We also process the personal data and contact details provided by you as part of the newsletter registration process to inform you directly about our other products and services. We may send you newsletters (or other direct marketing):
You can always object to or withdraw your consent for direct marketing by clicking on unsubscribe in an email footer, or contacting us at [email protected] at any time.
If you register for our newsletter, which informs you about our latest products and services, the personal data you provide in this context (such as name, address and email address) will be processed by us for the purpose of sending the newsletter.
For registration, we use the so-called double-opt-in procedure. After your registration on our website, you will receive an email with a link that you can use to confirm that you are the owner of the email address and that you wish to create a user account on our website. If your confirmation is not received within 24 hours, your registration and the personal data provided by you will be automatically deleted.
We store your personal data as long as you have subscribed to our newsletter. Legal storage obligations and exceptions remain unaffected.
You can object to the processing of your personal data for the purpose of direct advertising at any time. We will then stop further processing for these purposes.
You can object to the sending of such newsletters for the future at any time without giving reasons by unsubscribing via the unsubscribe link at the end of each newsletter or by contacting us in some other way.
We also work together with other service providers who help us to improve our website or offer additional functions. Such service providers may use their own cookies. You will find further information on this in the following sections.
You can set your browser so that you are informed about the setting of cookies, allow cookies only in individual cases, restrict the acceptance of cookies to certain cases or exclude them altogether, and activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functionality of this website may be limited.
As soon as the data transmitted to us via cookies is no longer required for the purposes described above, this information will be deleted after 1 month, unless longer storage is required or justified by law.
This website uses functions of the web analysis service Google Analytics. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called cookies. The information generated by the cookie about your use of this website is transferred to a Google server and stored there. We have activated the IP anonymisation function on this website. As a result, your IP address is shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google.
For the exceptional cases in which personal data is transferred to the USA, Google has subjected itself to the EU-US Privacy Shield.
The storage of Google Analytics cookies is based on your consent in accordance with Art. 6 (1) sent. 1 lit. a GDPR.
This website uses the function 'demographic characteristics' of Google Analytics. This enables reports to be generated which contain statements on the age, gender and interests of website visitors. This data comes from interest-based advertising by Google as well as from visitor data from third parties. This data cannot be assigned to a specific person. You can disable this feature at any time by going to the Ads Settings section of your Google Account.
You can prevent the use of Google Analytics including the 'demographic features' function at any time, either by installing the Google Browser Plugin, which sets an opt-out cookie, or by selecting the appropriate setting in your browser software. Either option will only prevent the use of web analytics if you are using the browser on which you installed the plugin and you do not delete the opt-out cookie. Please note that in this case you may not be able to use all the functions of this website to their full extent. You can find further information here and here.
Your personal data will be stored for 3 months and then deleted, unless longer storage is required or justified by law.
Some of the recipients are located outside the European Economic Area (EEA). For more information on cross-border transfers in general and transfers outside the EEA, see H.
Your personal data may be disclosed to the following processors, who supports us in providing our services:
The processors will only process your personal data in accordance with our instructions. The legal basis is Art. 28 GDPR in conjunction with the respective data processing agreement.
In particular, the Flowshot.ai Google Sheets add-on's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
In the event of a restructuring or sale of our company to a third party, your personal data may be transferred to the restructured company or third party in accordance with applicable law.
If we are legally entitled or obliged to do so (for example, due to applicable law or a court order), we may disclose your personal data.
Within the scope of processing, your personal data mentioned above may be transferred to countries outside the EU and the EEA (so-called third countries).
Please note that data processed in other countries may be subject to foreign laws and may be accessible to the governments, courts and law enforcement and supervisory authorities there. However, if your personal data is transferred to third countries, we will take appropriate measures to adequately secure your data.
When transferring data to third countries, the transfer is generally protected by the application of the so-called EU standard contractual clauses. Corresponding evidence or further details can be obtained by sending an email to the above address.
You have the following data protection rights, depending on the circumstances of the specific case:
You may (i) exercise the above rights or (ii) ask questions or (iii) lodge a complaint against our processing of your personal data by contacting us as set out above.
If your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority.
The Information Commissioner is the supervisory authority in the UK and can provide further information about your rights and our obligations in relation to your personal information, as well as deal with any complaints that you have about our processing of your personal information.
C/O Fuel Ventures
2 Copthall Avenue
London, EC2R 7DA
Registered at Companies House
Company number: 14384788
Represented by: Christopher Lim
Email: [email protected]
For disputes, the European Commission provides a platform for online dispute settlement (OS) which can be accessed through this link.